Eckoharbour respects your privacy and is committed to protecting your personal data.
We may collect information such as your name, business name, email address, phone number if provided, business details, project details, website requirements, uploaded files, messages, form submissions, and payment-related information.
We use this information to provide quotes, build your website, manage your project, process payments, communicate with you, provide support, improve our services, and maintain business records.
Payments may be processed securely through Stripe. Eckoharbour does not store your card details.
Project files such as images, videos, logos, documents, menus, branding materials, and other uploaded content may be stored securely using cloud storage services such as Dropbox.
We may use your uploaded files only for the purpose of reviewing, planning, designing, developing, or supporting your project.
We do not sell your personal data.
We may share limited information with trusted service providers where necessary, including payment processors, hosting providers, email providers, analytics tools, file storage platforms, website tools, and project management systems.
Your data will only be kept for as long as necessary for business, legal, accounting, tax, project delivery, and service support purposes.
Under UK GDPR, you have the right to request access to your personal data, correction of inaccurate data, deletion of your data, restriction of processing, objection to processing, and information about how your data is used.
You may also request that we stop using your data for marketing communication.
We take reasonable steps to keep your information secure, but no online system can be guaranteed to be completely secure.
London, UK
To contact Eckoharbour about privacy matters, please use the website contact form.