How we approach real problems.

Independent restaurant booking 60+ tables a week by phone. Staff fielding calls during service, missing ~15% of attempted bookings, no record of who tried to book.

• Live online booking with Tablein integration
• AI booking assistant trained on menu, availability, allergens
• Automated SMS confirmation + 24-hour reminder
• WhatsApp click-to-chat for follow-up questions
• Google Reviews wall pulled in live

Booking calls dropped substantially. Service-time interruptions cut. Every attempted booking captured, even out of hours. No-show rate reduced via automated reminders.

Local builder getting 30+ enquiries per week, mostly tyre-kickers asking "how much for a small kitchen?". Quote tradesman 8-10 hours per week answering. Conversion rate <10%.

• Multi-step quote form with photo upload, scope, timeline, budget
• AI assistant qualifies before form even submits
• Auto-push to HubSpot pipeline with full context
• Google review request triggered after job completion
• Local SEO foundation for "near me" searches

Time per lead dropped from 20 minutes to 3. Conversion rate doubled because only serious enquiries reach the owner. Reviews compound — more leads come organically each month.

Successful 3-chair salon, fully booked, owner spending evenings calling tomorrow's clients to confirm. 15% no-show rate destroying margin on cancelled slots.

• Live booking with deposits via Stripe
• Automated SMS reminders 24h + 2h before
• No-show fee policy with auto-charge
• Membership tier for regulars (recurring revenue)
• Gift voucher checkout

No-shows dropped sharply because deposits create commitment. Owner reclaimed evenings. Memberships introduced steady monthly revenue floor. Gift vouchers became a December profit centre.

Small online brand averaging 1,500 sessions/week, conversion rate stuck at 0.8%, abandoned cart rate over 70%. Owner running Shopify + Mailchimp + spreadsheets, nothing talked to each other.

• Rebuild on conversion-focused stack
• Abandoned-cart email + SMS recovery flows
• Klaviyo integration for segmented campaigns
• Stripe + Apple Pay one-tap checkout
• GA4 + Meta Pixel + UTM tracking

Cart abandonment recovered improved revenue substantially. Faster checkout lifted conversion rate. Single dashboard for everything — owner stopped reconciling spreadsheets at midnight.

Hospitality brand expanding from 3 to 4 locations. Each site separate website, separate booking, separate Google profile, owner manually updating all of them every time prices changed.

• One brand, location pages with local SEO each
• Central CMS — update once, propagate everywhere
• Per-location calendars but unified booking interface
• Central dashboard for all bookings, revenue, reviews
• Google Business management for all 4 locations

Time to open location #5 dropped from "months of admin" to a few weeks. Brand consistency across every touchpoint. Owner sees the whole business in one dashboard, not four browser tabs.

Solo wedding photographer with 50+ enquiries per month, replying personally to every one with package details, dates, FAQs. Spending 12+ hours/week on enquiries before booking a single shoot.

• Galleries showcase work + packages
• AI enquiry assistant qualifies date, budget, style
• Calendar with live availability
• Stripe deposit-to-book
• Automated client journey from booking to delivery

Enquiry handling time dropped sharply. AI qualifies briefs so only real ones reach the photographer. Deposit-to-book creates commitment. Owner shot more weddings per year because admin time freed up.